DO YOU OFFER A TRADE PROGRAM?
Interior designers, architects and other trade members are invited to join our trade program. Please contact us directly for the terms and conditions.
The following credentials are required to qualify:
• Proof of Business (website, business address, credentials, etc)
• Business or Resale License—Signed resale certificates are required for each state where you seek tax exemption (U.S. only)
• Business card indicating your design profession
Once we receive your application we will follow up within two business days with instructions on how you can start enjoying your trade discount. Please feel free to call if your project requires expedited processing.
DO YOU SELL GIFT CERTIFICATES?
Gift certificates are available and can be sent directly to the recipient. To order or redeem a gift card, please give us a call or visit one of our stores.
CAN I CREATE A CUSTOM ORDER?
We offer custom orders on most pieces and have an array of catalogs and fabric swatches for you to choose from. As a general rule, made-to-order custom pieces take longer to create. Lead times vary and are determined on a case-by-case basis.
DO YOU DELIVER?
We accept orders over the phone if you see something that fancies you. In-stock items usually ship within two business days (48 hours) from when you contact us. You should receive the order within 7 business days from the time of shipping, depending on your location. Made to order items require more time as noted above. We are not currently set up to ship orders internationally.
We also offer local delivery on oversize items in San Diego and Orange Counties for a nominal fee.
WHAT IS YOUR RETURN POLICY?
Regularly priced merchandise may be exchanged or returned for store credit only within 10 days of purchase when accompanied by a receipt. We do not provide refunds. We cannot accept returns or exchanges after 10 days. All seasonal, discounted and special order merchandise is Final Sale.